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Every year a broad scope of employees are invited to take part in Catalyst, SGS's employee survey.

By collecting transparent feedback, SGS’s leaders and managers obtain an accurate picture of our workplace strengths, issues and improvement areas (management style, recognition, diversity, culture, collaboration, customer orientation, etc.).

On completion of the survey and the evaluation of its results, action plans are devised and implemented locally to improve sustainably at least one of the priorities identified.

Across the business, employees and managers are encouraged to work together and to play an active role in this continuous improvement process. Our employees are best able to identify areas within their circle of influence and act on what matters most to them.